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Delete your account

You can delete your SpotVib account and the associated data at any time: directly in the app (immediate), or via the form below if you no longer have access to the app.

GDPR-compliant Response within 1 month at most

Contents

1 · From the app 2 · Via the web form 3 · What is deleted 4 · Need help?

1From the app (recommended — immediate)

The fastest method: deletion is carried out immediately, with no waiting.

  1. Open SpotVib and go to Profile → Settings.
  2. Tap "Delete my account".
  3. Confirm your identity (re-authentication), then validate the final confirmation.

Your account and your personal data are then deleted in accordance with our privacy policy.

2No access to the app: deletion request form

Have you uninstalled the app, lost your device or can no longer sign in? Enter the email address associated with your SpotVib account. For your security, you will receive an email containing a confirmation link (valid for 48 h): nothing is deleted without this confirmation.

After confirmation, we handle your request within a maximum of one month (art. 12 GDPR) and we confirm by email once the deletion has been carried out.

✓ Request sent!
Check your inbox (and your spam folder): click the confirmation link in the email we have just sent you (valid for 48 h). Without this confirmation, no deletion is initiated.

3What is deleted, what is kept

In accordance with our privacy policy:

  • Deleted: your account (login), your profile (username, avatar, bio), your favourites, your subscriptions and followers, your notifications, your Vibs history and your quotas.
  • Anonymised: the content you have shared with the community (spots, reviews, contributions) is kept but disassociated from your identity — the author becomes "Explorer".
  • Kept for legal obligation: the accounting records relating to any transactions, in pseudonymised form (~7 years, Belgian accounting law), as well as minimal proof of the deletion (hashed identifier + date) attesting that your right to erasure has been carried out.

4Need help?

For any question about deleting your account or exercising your rights (access, rectification, portability, etc.), write to us:

Privacy contact

Email: privacy@spotvib.com

We respond within a maximum of one month.

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